Shipping policy
Last updated: August 17, 2026
This Shipping Policy explains how Bucket Squeeze processes, ships, and delivers orders placed through bucketsqueeze.com. It's part of our [Terms of Service] and applies to every order placed on the Site.
1. Order Processing Time
Orders are processed within 3–5 business days of purchase, Monday-Friday, excluding holidays. Processing time is separate from transit time (see below) - it's the time we need to prepare, pack, and hand your order off to the carrier.
During periods of high order volume (e.g., holidays or promotions), processing may occasionally take longer. If that happens, we'll note it on the Site or notify you directly.
2. Shipping Destinations
At this time, we ship to addresses within the United States (including Alaska, Hawaii, and U.S. territories, where serviceable by our carrier). International shipping is not currently available, but we plan to expand — check back or contact us at bucketsqueeze@gmail.com if you're outside the U.S. and interested in a future order.
[Update this section once you finalize whether you'll ship to Canada or internationally, and note any additional customs/duties disclaimers required for those destinations.]
3. Shipping Carrier and Methods
We currently ship via [CARRIER — e.g., USPS / UPS / FedEx]. Available shipping methods and estimated transit times will be shown at checkout based on your address. Typical transit time after an order ships is [X–X business days], though this is an estimate provided by the carrier and not a guarantee.
4. Shipping Costs
Shipping costs are calculated and displayed at checkout based on your order and delivery address. [Update this line once you decide: flat-rate, free shipping over a threshold, or live carrier-calculated rates.]
5. Order Tracking
Once your order ships, you'll receive a shipping confirmation email with a tracking number. Please allow up to 24 hours for tracking information to update after you receive this email.
6. Delayed, Lost, or Stolen Packages
- Delays: Once a package leaves our hands, transit times are controlled by the carrier and can be affected by weather, volume, or other factors outside our control. We're not able to guarantee delivery by a specific date.
- Lost packages: If tracking shows your package as delivered but you haven't received it, please check with neighbors and your local carrier facility first, then contact us at bucketsqueeze@gmail.com within [X] days of the delivery date so we can help investigate or file a claim with the carrier.
- Damaged in transit: If your order arrives visibly damaged, contact us within [X] days of delivery with photos of the item and packaging, and we'll work with you on a replacement or resolution.
7. Incorrect Shipping Addresses
Please double-check your shipping address at checkout — we are not responsible for orders shipped to an incorrect address entered at checkout. If you notice an error immediately after ordering, contact us right away at bucketsqueeze@gmail.com and we'll do our best to correct it before the order ships, though we can't guarantee changes once an order has entered processing.
8. Questions
For any shipping-related questions, reach out to:
Bucket Squeeze
Email: bucketsqueeze@gmail.com